|
We have a customer support system designed to give you fast, effective service. If you have tried using the help system but still need assistance with a specific problem, please be in front of your computer with the following information available when you call us.
o. Duplicate the problem and describe it, keystroke by keystroke (or mouse click by click).
o. The type and name of your computer system
o. Version of Windows and DOS
o. The amount of RAM memory
o. The version and serial number of this estimating program
If you need to call, please look in the Getting Started Manual or in the Help/About…dialog box for our telephone number.
NOTE: In order to keep our support lines as clear as possible, we ask that you limit your call to difficulties with running the program only.
|